Diane Faro was the chief executive officer of JetPay Corp. (NASDAQ: JTPY), a leader in payment processing and payroll for nearly half a century. With locations in Addison, Texas; Carrollton, Texas; Allentown, Pennsylvania; Pensacola, Florida; and Langhorne, Pennsylvania, the company provided a single-vendor solution for payment services, debit and credit card processing, ACH services, and payroll and human capital management needs for businesses. Faro was instrumental in the 2018 acquisition of JetPay by NCR Corporation. The addition of a direct payment processor and the expanded services of payroll and human resources services was key to the strategic direction of NCR, as the world’s No. 1 point of sale software provider for the retail and hospitality industries.
Faro became CEO at JetPay in May 2016, after serving on the company’s board of directors for two years. Before joining JetPay, she was president and partner of Savify, which provides brand loyalty and discount programs for small to mid-sized businesses. Faro served as President, Global Merchant Services, at First Data from 2005 to 2009, when she was responsible for over $1 billion in annualized revenues. From 2002 to 2005, she served as Alliance Group President for First Data Merchant Services, where she led strategic direction and was responsible for annualized revenues in excess of $600 million on processing volumes of $350 billion. Prior to that, she served as CEO of Chase Merchant Services for five years.
Faro is a past president of the Electronic Transaction Association (2004-2005) and served as an ETA board member for nine years. She also served on advisory boards for Visa and MasterCard and held board positions with Merchant Link and Front Stream Payments.
Faro is passionate about leadership development, with a special focus on mentoring professional women. She is a co-founder of Women Networking in Electronic Transactions (Wnet), a national organization that provides networking and growth opportunities for women in the payments industry.
With a career that spans more than four decades in the financial services industry, Faro has focused on growing companies and leading people. Her expertise in defining strategy and increasing revenue has shaped her career as an executive and entrepreneur.
Awards and Accomplishments
2018 Electronic Transactions Association Hall of Fame
2018 – Women in Payments® Distinguished Professional Award 2018 – Silver Stevie Award
2018 – The Green Sheet – Co-author of the article, “Wnet is more relevant than ever.”
2017 – Electronic Transactions Association Distinguished Payments Professional Award
2017 – Electronic Transactions Association Strategic Leadership Forum. Panelist: “Leading and Leveraging Diversity in Today’s Changing Environment”